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New & Noteworthy: Future-Proof Foundation for Employee Training and Education

Eagle Point Software's Peak Experience for Pinnacle Series adds AI chat, improved content management.

Eagle Point Software's Peak Experience for Pinnacle Series adds AI chat, improved content management, more intuitive user interface to employee education and training platform.

Peak Experience for Pinnacle Series from Eagle Point Software provides a more intuitive and engaging user experience, enhanced features, and artificial intelligence (AI) capabilities. Image courtesy of Eagle Point Software.


Employee training and education are critical functions for engineering and manufacturing companies, particularly as the tools and technologies used in these applications are advancing at a rapid clip. The Eagle Point Software Pinnacle Series LMS is a comprehensive learning management system specifically designed for the AEC, product design, and manufacturing industries. The company has just announced a major update to the program – Peak Experience for Pinnacle Series – that provides a more intuitive and engaging user experience, enhanced features, and artificial intelligence (AI) capabilities.

The Peak Experience enhances the classic Pinnacle Series with major improvements, new features, and more.The update introduces innovative new content organization and publication features, and simultaneously streamlines the management functions users touch every day.

“With a refreshed design, the Peak Experience has been developed with the user at the forefront. The platform’s updated look and feel are not only visually engaging but also easy to navigate, ensuring that users can access the tools and training they need with minimal effort. Whether it is a manager overseeing project milestones or an individual team member honing their skills, every aspect of the update focuses on providing a more enjoyable and productive user experience,” said Amanda Wachendorf, Director of Product Management at Eagle Point Software.

Peak Experience empowers managers with new content management options that make creating and controlling content easier than ever. Assignments include new permission levels and the ability to assign learning paths, courses, and assessments.

A key new feature is Pinnacle AI, an AI-based chat tool that provides curated answers citing Pinnacle Series content with links to the source material. Users will have the ability to leverage AI to receive trusted, vetted solutions to their questions.

Peak Experience for Pinnacle Series also boasts an improved home page with new carousels for navigating assignments and libraries, progress updates, and a quick access search bar. Users can also see learning and assessments side by side with new sorting options.

The new library experience provides graphical organization for content; the ability to create blended libraries containing subscription to custom content; easy management of publication and visibility; and faster loading, filtering, and searching

Companies can also enable new features that align user management across the Pinnacle Series and KnowledgeSmart applications. Managers can also ensure users are up to date leveraging Pinnacle’s EntraID/AD Sync, increase security through anonymization of users, and leverage a single source of truth for user management. You can also leverage Pinnacle Series authentication for users to access assessments, surveys, and skills audits, which saves time by reducing the need to sign into multiple applications.

Peak Experience for Pinnacle Series provides a future-proof foundation for training, as well as faster access to content. The update also makes it easier for administrators to manage their content and assign learning.

The Peak Experience will be available to both existing and new clients on October 22, 2024.

Visit the Peak Experience for Pinnacle Series website to learn more, and find out how you can advance your own training and education initiatives. Eagle Point Software has also published a product brochure and a video that provides an overview of the updated solution.

More Eagle Point Software Coverage

Eagle Point Software Partners with SOLIDX to Expand Reach in UK
Collaboration brings Pinnacle Series to SOLIDWORKS users in the UK.
Closing the Manufacturing Skills Gap: The Essential Role of Training Platforms
As the industry becomes more technologically complex, manufacturers need to upskill their workforce before they fall out of date.
Bridging the Skills Gap in AEC&M: The Critical Role of LMS Platforms
As an industry-specific LMS, Pinnacle Series increases employee buy-in by making the benefits of learning more immediate.
Bridging the Skills Gap in Manufacturing and Construction with Pinnacle Series
A Learning Management System (LMS) with a robust library of training content for the Architecture, Engineering, Construction, and Manufacturing industries can be a game changer in hiring and retaining skilled workers.
Investing in Success: How Training Programs Shape a Culture of Employee Retention
Customized training empowers employees, making them feel valued and engaged, ultimately enhancing retention rates.
Eagle Point Software Company Profile

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